Terms of Service for Odyseya

Effective Date: October 2026
Last Updated: October 2026

Agreement to Terms

By accessing or using the Odyseya mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use the App.

Important: These Terms constitute a legally binding agreement between you and Joanna Cholas ("we," "us," or "our").

1. Acceptance of Terms

1.1 Eligibility

To use Odyseya, you must:

Be at least 16 years of age
Have the legal capacity to enter into a binding contract
Not be prohibited from using the App under applicable laws
Comply with all local, state, national, and international laws

1.2 Account Registration

When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized access
Be responsible for all activity under your account

1.3 Prohibited Users

The App is NOT for:

Users under 16 years of age
Users in jurisdictions where the App is prohibited
Users who have been previously banned from the App

2. Description of Service

2.1 What Odyseya Provides

Odyseya is a voice journaling and self-reflection application. It is a tool for self-reflection, habits and personal growth, and it offers:

Core Features:

Voice entries turned into text on your phone (the audio is never saved or uploaded), plus typed and imported entries
Companion reflections from Jerboa, Little Owl and the Camel, if you consent to AI processing
My Desert, a calm view of the patterns in your entries
My Oasis and its Feeling Manifestation Board, letters to yourself and Wellspring practices
Export of your data as PDF, plain text or JSON, and account deletion

Paid Features:

During the beta, all features are free and no payments are taken.
If paid plans are introduced, the App will show which features need a subscription before you subscribe.

2.2 Free Trial

Availability: a free trial may be offered when paid plans are introduced; there is no trial during the beta, because everything is free
Duration: the trial length is shown in the App before you start it
Cancellation: Cancel anytime before trial ends (no charge)
Auto-Renewal: Subscription begins after trial unless canceled

2.3 Service Availability

We strive for 99.9% uptime, but we do not guarantee:

Uninterrupted or error-free service
Specific response times
Compatibility with all devices
Availability in all regions

We reserve the right to:

Modify or discontinue features
Perform scheduled maintenance
Temporarily suspend service for updates

3. Subscriptions and Payments

3.1 Subscription Plans

During the beta the App is free and no payments are taken. The rest of this Section 3 applies only once paid plans are introduced.

Plans:

Monthly Subscription: Billed monthly
Annual Subscription: Billed annually (savings of ~20%)
Free Tier: Limited features after trial ends

Pricing:

Current prices displayed in the App
Prices subject to change with 30 days notice
Taxes may apply based on your location

3.2 Billing and Renewal

Auto-Renewal:

Subscriptions automatically renew unless canceled
Charged 24 hours before renewal date
Same price and duration as original subscription

Payment Processing:

Processed through Apple App Store or Google Play Store
Subject to their respective terms and policies
Managed by RevenueCat (our subscription service provider)

3.3 Cancellation

How to Cancel:

iOS: Settings > [Your Name] > Subscriptions
Android: Google Play Store > Subscriptions

Effect of Cancellation:

Access to premium features until end of current billing period
No refund for unused time in current period
Revert to free tier after cancellation

3.4 Refunds

Refund Policy:

Trial Period: Cancel anytime, no charge
After Trial: Refunds subject to Apple/Google policies
Special Circumstances: Contact odyseya.journal@gmail.com

Apple/Google Refund Policies Apply:

Apple App Store: 14-day refund window (varies by region)
Google Play Store: Request through Google Play

3.5 Price Changes

If we increase subscription prices:

30 days advance notice via email and in-app notification
Option to cancel before increase takes effect
Existing subscribers grandfathered for 6 months (optional goodwill gesture)

4. User Content and Intellectual Property

4.1 Your Content

Ownership:

You retain all rights to your journal entries and other content you create
You grant us a limited license to:
- Store, encrypt and sync your content
- Send entry text for companion reflections, only if you have consented to AI processing
- Display your content to you within the App

License Scope:

Non-exclusive, royalty-free, worldwide
Limited to providing the App to you
Revocable upon account deletion
Does NOT allow us to sell or publicly share your content

Your Responsibilities:

You are solely responsible for your content
Do not post illegal, harmful, or offensive content
Do not violate others' intellectual property rights
Do not upload malware or malicious code

4.2 Prohibited Content

You may NOT post content that:

Violates any law or regulation
Infringes intellectual property rights
Contains hate speech, harassment, or threats
Promotes violence or self-harm
Contains explicit sexual content
Impersonates others or spreads misinformation
Contains spam or commercial solicitation

Consequences:

Content removal
Account suspension or termination
Legal action if necessary

4.3 Our Intellectual Property

Owned by Joanna Cholas:

Odyseya name, logo, and trademarks
App design, interface, and features
Original content (help articles, graphics)
Proprietary algorithms and code

You May NOT:

Copy, modify, or distribute the App
Reverse engineer or decompile the App
Use our trademarks without permission
Create derivative works

Limited License to You:

Personal, non-commercial use only
Non-transferable
Revocable upon termination

5. AI Analysis and Data Processing

5.1 How AI Works

Companion Reflections:

Generated by an OpenAI language model, only with your consent
Use the text of your entries, never audio: your voice is turned into text on your phone and the audio is never saved or uploaded
Sent over encrypted connections through our server functions
NOT used to train AI models
Cloud handwriting reading is currently switched off: handwritten pages are read on your phone only, and no photo leaves it.

What the Companions Reflect:

The feeling and tone of your own words
Recurring themes, patterns and loops
Possible directions, only when you ask Little Owl
They mirror and ask questions; they do not give advice or instructions

The AI Notice in the App describes in detail what each companion receives.

5.2 AI Limitations

Important Disclaimers:

Reflections are NOT medical advice, diagnosis or therapy
A reflection may be inaccurate, incomplete or not fit your experience
Reflections cannot replace support from a qualified professional
A reflection is one reading of your words, not a verdict on you

Your Responsibility:

Do not rely on reflections for decisions about your health
Talk to a qualified professional about anything that worries you
Treat reflections as prompts for your own reflection only

5.3 AI Privacy

The text of your entries is encrypted on your phone before it is stored; to create a reflection it is sent to OpenAI over an encrypted connection
Under its API terms, OpenAI may keep it for up to 30 days for abuse monitoring, then deletes it
Your data is NOT used to improve AI models
You can withdraw consent at any time in Settings > How the companions think > Companion reflections

6. Medical Disclaimer

6.1 Not Medical Services

Odyseya is NOT:

A medical device
Medical advice, diagnosis or therapy
A substitute for support from a qualified professional
Intended to diagnose, treat, cure, or prevent any condition

Odyseya IS:

A journaling tool for self-reflection
A way to notice your own patterns and habits
A personal growth resource

6.2 When to Seek Professional Help

If you are in crisis, please contact a qualified professional or emergency services. Reach out straight away if:

You have thoughts of harming yourself or ending your life
You feel overwhelmed in a way that does not ease, or that makes daily life hard to manage
Alcohol, drugs or other substances are becoming hard to control
You are going through a very difficult event or any other crisis

If you or someone else is in immediate danger, call your local emergency number (112 in the EU).

Emergency Resources:

US: National Suicide Prevention Lifeline: 988
UK: Samaritans: 116 123
International: Find local crisis lines at https://findahelpline.com

6.3 No Healthcare Relationship

Using Odyseya does NOT create a relationship with a doctor, therapist or any other healthcare provider. We do not provide medical or psychological advice.

7. User Conduct

7.1 Acceptable Use

You agree to use the App:

For personal, non-commercial purposes
In compliance with all applicable laws
Respectfully and ethically
Without harming others or the service

7.2 Prohibited Activities

You may NOT:

Access Violations:
- Hack, breach, or circumvent security measures
- Access other users' accounts or data
- Use automated tools (bots, scrapers)
- Reverse engineer the App
Abuse:
- Upload viruses or malicious code
- Overwhelm servers (denial-of-service attacks)
- Create multiple accounts to abuse free trials
- Share accounts with others
Commercial Misuse:
- Resell or redistribute the App
- Use for competitive purposes
- Extract data for commercial use
- Advertise or promote products/services

Consequences:

Immediate account suspension or termination
Legal action for damages
Cooperation with law enforcement

8. Privacy and Data Protection

8.1 Privacy Policy

Your privacy is important to us. Please review our comprehensive Privacy Policy for details on:

What data we collect
How we use your information
Your privacy rights (GDPR, CCPA, etc.)
Data security measures

8.2 Data Security

We implement industry-standard security measures, but we cannot guarantee:

Absolute security (no system is 100% secure)
Protection against all cyber threats
Prevention of all data breaches

Your Responsibilities:

Keep your password secure
Use strong, unique passwords
Enable two-factor authentication (if available)
Report security concerns immediately

8.3 Data Retention

Active Accounts: Data retained until you delete it; entries are never deleted automatically
Deleted Accounts: Data erased from our database immediately when you delete your account
Legal Requirements: Proof of consent and other records may be kept longer where the law requires it
Details: See the Privacy Policy for every retention period

9. Third-Party Services

9.1 Third-Party Integrations

The App uses third-party services:

Firebase (Google): Authentication, database, server functions, crash reports and, only with your consent, usage statistics
OpenAI: Companion reflections, only with your consent
Google (Gemini API): Cloud handwriting reading is currently switched off: handwritten pages are read on your phone only, and no photo leaves it.
Apple/Google: Sign-in, and payment processing once paid plans exist
RevenueCat: Subscription management, once paid plans exist

Important:

Each service has its own terms and privacy policies
We are not responsible for third-party services
Review their policies before using the App

9.2 External Links

The App may contain links to third-party websites or resources. We are not responsible for:

Content on external websites
Privacy practices of third parties
Availability or accuracy of external resources

Your Responsibility:

Review third-party terms before use
Understand risks of external links
Exercise caution when leaving the App

10. Disclaimers and Limitations of Liability

10.1 "AS IS" Disclaimer

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability
Error-free operation

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE ARE NOT LIABLE FOR:

Indirect, incidental, special, or consequential damages
Lost profits, data, or business opportunities
Personal injury or emotional distress
Reliance on companion reflections or suggestions
Third-party services or integrations
Unauthorized access or data breaches

MAXIMUM LIABILITY:

Limited to the amount you paid in the last 12 months
Or $100 USD, whichever is greater

Exceptions:

Liability cannot be excluded for gross negligence or intentional misconduct
Some jurisdictions do not allow limitation of liability
Nothing in these Terms limits liability that cannot be limited under applicable law, including mandatory consumer law

10.3 Indemnification

You agree to indemnify and hold harmless Joanna Cholas, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

Your use of the App
Your violation of these Terms
Your violation of third-party rights
Your content or conduct

11. Termination

11.1 Termination by You

You may terminate your account at any time:

Settings > Privacy centre > Delete my account
Email: odyseya.journal@gmail.com

Effect:

Immediate loss of access
Your data is erased from our database immediately
No refund for current subscription period, except where the law or the app store's rules give you one

11.2 Termination by Us

We may suspend or terminate your account if:

You violate these Terms
You engage in prohibited activities
Your account is inactive for 24+ months
We discontinue the service

Notice:

We will provide reasonable notice when possible
Immediate termination for serious violations

11.3 Effect of Termination

Upon termination:

All rights granted to you end immediately
You must cease all use of the App
Provisions that should survive (liability, indemnification) remain in effect

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of:

Primary Jurisdiction: England and Wales
Excluding: Conflict of law principles

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory rules of the law of the country where you live (see Section 12.4).

12.2 Arbitration Agreement

This Section 12.2 does not apply to consumers in the EU, the EEA or the UK, or to any other consumer whose local law gives them the right to bring a claim in their local courts (see Section 12.4).

Mandatory Arbitration:

All disputes must be resolved through binding arbitration
Conducted under London Court of International Arbitration (LCIA)
Location: London
Language: English

Exceptions:

Small claims court (claims under $10,000)
Injunctive relief
Intellectual property disputes

Class Action Waiver:

No class action lawsuits
Individual arbitration only
No consolidation of claims
This waiver does not apply to consumers covered by Section 12.4, and does not limit any collective or representative action that their local law allows

Opt-Out:

You may opt out of arbitration within 30 days of account creation
Email: odyseya.journal@gmail.com with "Arbitration Opt-Out" subject

12.3 Informal Resolution

Before filing any claim, you agree to:

Email us at odyseya.journal@gmail.com
Provide detailed description of the issue
Allow 30 days for us to resolve informally

This step does not stop a consumer from going to court or to a consumer authority within any deadline set by law.

12.4 Consumers in the EU, the EEA and the UK

If you are a consumer living in the EU, the EEA or the UK:

The arbitration agreement and the class action waiver in Section 12.2 do not apply to you
You may bring any claim in the courts of the country where you live, or in any other court that has jurisdiction under applicable law
Nothing in these Terms limits or excludes your mandatory consumer rights, including your statutory rights where digital content or a digital service does not conform to the contract
EU consumers may also use the European Commission's list of out-of-court dispute resolution bodies; in Poland, information about consumer dispute resolution is available from the President of the Office of Competition and Consumer Protection (UOKiK)

13. Changes to Terms

13.1 Modifications

We may modify these Terms at any time:

Notice: Email and in-app notification
Effective Date: 30 days after notice
Material Changes: May require re-acceptance

13.2 Your Options

If you disagree with changes:

Stop using the App before changes take effect
Delete your account
Contact us with concerns

Continued Use = Acceptance:

Using the App after changes take effect constitutes acceptance

14. General Provisions

14.1 Entire Agreement

These Terms, along with the Privacy Policy, constitute the entire agreement between you and Joanna Cholas.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

14.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

14.4 Assignment

You: Cannot assign these Terms
Us: May assign to affiliates or successors

14.5 Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (natural disasters, pandemics, war, etc.).

14.6 Headings

Section headings are for convenience only and do not affect interpretation.

15. Contact Information

For Terms-Related Questions:

Company Information:

Joanna Cholas
Not registered as a business (individual, beta)

Response Time: We aim to respond within 3-5 business days.

16. App Store Terms

16.1 Apple App Store

If you downloaded the App from the Apple App Store:

These Terms are between you and Joanna Cholas (not Apple)
Apple has no obligation to provide maintenance or support
Apple is not responsible for the App or your use
You must comply with Apple's App Store Terms of Service

16.2 Google Play Store

If you downloaded the App from Google Play:

These Terms are between you and Joanna Cholas (not Google)
Google has no obligation or liability regarding the App
You must comply with Google Play Terms of Service

Acknowledgment

By using Odyseya, you acknowledge that:

You have read and understood these Terms
You agree to be bound by these Terms
You are at least 16 years of age
You understand the limitations and disclaimers
You will comply with all applicable laws

Last Updated: October 2026

Questions? Contact us at odyseya.journal@gmail.com